About Us — Get to Know the 1664 Platform
1664 is an online entertainment and betting platform built specifically for Malaysian users. We're here with one goal: to deliver an easy, secure, and enjoyable gaming experience right from the palm of your hand.
Who We Are and Why 1664 Exists
1664 was founded with a deep understanding of what online entertainment users in Malaysia need. We recognised that many local users want a platform that not only offers a wide range of games, but is also easy to navigate, trustworthy, and accessible anytime from a mobile device.
The name 1664 reflects strength and reliability — values we bring to every aspect of the platform, from interface design to how we manage user accounts and transactions.
Since launching, 1664 has served users across Malaysia — from Kuala Lumpur and Selangor to Sabah, Sarawak, Kelantan and Johor. User trust is our greatest asset, and we work every day to earn and keep it.
Our Platform's Mission & Vision
1664's mission is to be Malaysia's most trusted online entertainment platform. We are committed to delivering a fair, transparent, and enjoyable gaming experience, backed by responsive customer support and a fast, secure payment system.
We believe every user deserves a quality experience, regardless of where they are in Malaysia — whether in a major city or a rural area.
Our vision is to build an active, responsible, and satisfied online entertainment community across Malaysia. We want 1664 to be known not just for its wide game selection, but for our integrity, transparency, and commitment to user wellbeing.
In the long run, we aim to keep growing by adding more options and continuously improving platform features for our loyal users.
What's Available on 1664
From Sports Betting to Live Casino and lottery — all in one platform optimised for your smartphone.
Football, badminton, cricket, motorsport and more. Odds are updated in real time for local and international matches, including the Malaysia Super League and major world tournaments.
Baccarat with live dealers operating in real time. Sessions run 24 hours a day, with a variety of tables available across different betting limits — from standard to VIP.
Pick your lucky numbers and follow the regular draws. Results are automatically updated in your account the moment a draw concludes — no need to check anywhere else.
1664 is built for smartphones. Everything — from deposits and betting to withdrawals — can be handled right from your phone screen, no computer needed.
The entire platform — including navigation, notifications, and customer support — is available in Bahasa Melayu, ensuring every Malaysian user feels comfortable and at ease while using it.
TNG eWallet, FPX, Maybank, CIMB, and a range of other Internet banking methods are accepted. Deposits are near-instant, with withdrawals processed within 1 to 3 business days.
User Security Comes First
At 1664, account security and user privacy are non-negotiable priorities. All personal data and financial transactions are processed through systems encrypted with current data protection technology.
We handle the account verification process transparently to ensure only authorised users can access funds and make withdrawals, protecting users from the risk of unauthorised access.
1664 also provides personal control tools that let users set their own daily or weekly betting limits. This feature reflects our commitment to a healthy and responsible gaming experience.
Customer Support That's Always Ready
The 1664 support team operates around the clock, seven days a week. Whether you have questions about signing up, issues with a deposit, or enquiries about game results — our team is ready to assist in Bahasa Melayu.
Users can reach support via the live chat system available within the platform after logging in. Typical response times are within a few minutes for general enquiries, and no more than one business day for cases requiring further review.
In addition to live support, we also provide FAQ page covering answers to the questions most frequently asked by Malaysian users. This is the recommended first port of call before contacting the support team.
Our support email: [email protected]
How to Contact Us
- Live Chat — within the platform, after logging in
- Email — [email protected]
- FAQ — user FAQ
Transparent Information for Informed Users
We believe that well-informed users make better decisions. That's why 1664 presents all relevant information clearly — including promotional terms and conditions, game return rates, and withdrawal procedures — without confusing language.
All terms of use, privacy policies, and responsible gaming policies are available to read at the bottom of this website. We encourage all new users to go through these documents before playing, to have a clear understanding of their rights and responsibilities as a 1664 platform user.