1664 Privacy Policy — How We Protect Your Information
The 1664 platform takes the privacy of every user in Malaysia seriously. This policy clearly outlines what information we collect, how we use it, and your rights as a user to access or request deletion of that data.
By using the 1664 platform, you agree to this privacy policy. We encourage you to read this document in full before registering an account.
Information We Collect from You
When you register and use the 1664 platform, we collect several categories of information to ensure a smooth, secure, and responsible user experience. The information collected is as follows:
Account Information
Full name, email address, phone number, date of birth, and identification details required during registration. This information is used to verify user identity and comply with applicable legal requirements.
Payment Information
Transaction records in MYR (RM), including deposits and withdrawals. We do not store full card numbers — payment details are processed through secure, registered third-party payment providers.
Device & Browser Information
Device type, operating system, browser version, IP address, and general location information. This data helps us detect unauthorised access and ensure platform compatibility across the range of devices used by Malaysian users.
Platform Usage Data
Game history, betting records, access frequency, and pages visited. This data is used to improve the user experience, detect suspicious usage patterns, and enhance 1664's platform services.
How Your Information Is Used
1664 uses the information we collect responsibly and only for legitimate purposes. The primary uses are as follows:
- Verifying user identity and preventing fraud during registration and fund withdrawals.
- Safely processing deposits and withdrawals in MYR through approved payment providers.
- Providing responsive customer support and resolving disputes related to transactions or accounts.
- Improving 1664 platform features based on usage data and user feedback.
- Complying with applicable legal requirements, anti-money laundering regulations, and reporting obligations.
- Sending users important notifications relating to their account, security, and relevant service updates.
Cookie Usage & Session Tracking
The 1664 platform uses cookies and similar tracking technologies to ensure core platform functions work correctly. Cookies help us remember user preferences, maintain secure login sessions, and analyse how users interact with our website.
There are two main types of cookies in use. Session cookies are temporary and are automatically deleted when you close your browser. Persistent cookies are stored on your device for a longer period to make repeat sign-ins more convenient.
Users can manage cookie settings through their browser preferences. However, disabling all cookies may affect certain 1664 platform features, including the ability to stay logged in or view optimised content.
Data Storage & Security
All 1664 user personal information is stored on servers protected with encryption. We employ technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of data.
User data is retained for as long as the account remains active, and for the period required by law following account closure. Once the retention period ends, data will be securely deleted in accordance with established procedures.
In the event of a data security breach affecting users, 1664 will notify impacted users within a reasonable timeframe in accordance with legal requirements.
Sharing Information with Third Parties
1664 does not sell users' personal information to any third party for commercial purposes. However, there are limited circumstances where we may need to share information with external parties, namely:
Transaction details are shared with licensed payment providers to securely process deposits and withdrawals in MYR (RM).
We may be required to disclose information to regulatory authorities or law enforcement when mandated by Malaysian law.
Technology and service providers that support platform operations may be granted limited access to data strictly necessary for their functions.
Your Rights as a 1664 Platform User
As a 1664 platform user, you have certain rights regarding your personal data. These rights include:
- Right of Access
- You have the right to know what personal data we hold on your account. Access requests can be made through 1664's customer support channels.
- Right to Rectification
- If you believe the information we hold is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.
- Right to Erasure
- You may request deletion of your personal data upon account closure, subject to any legal retention requirements that may oblige us to retain certain records for a specified period.
- Right to Object
- You may object to your data being processed for marketing purposes. Contact us to update your account communication preferences.
How to Contact Us About Privacy
For any enquiries, requests, or complaints relating to this privacy policy, please contact the 1664 support team:
Email: [email protected]
Live Chat: Available on the platform after login, 24 hours a day.
We aim to respond to all privacy enquiries within 5 business days.
View FAQChanges to This Privacy Policy
1664 reserves the right to update this privacy policy from time to time to reflect changes in data practices, legal requirements, or new platform features. The latest version will always be available on this page. Users are encouraged to check this page periodically. Continued use of the 1664 platform after any changes are published will be considered acceptance of the updated policy.
Have a question about your account privacy?
The 1664 support team is here to help you anytime.